It has been brought to our attention that there are currently fake invoices circulating in relation to bauma.
All invoices of Messe München are sent from the following e-mail address:
We ask for your increased attention in this matter.
In case of uncertainty or doubt, please do not hesitate to contact us directly!
As an exhibitor or co-exhibitor at bauma, you can book all services in preparation for your appearance at the trade fair easily online through our Exhibitor Shop.
Easily and conveniently place all your orders in connection with your participation in bauma 2022—from stand fittings and technical services to exhibitor passes and vouchers for your visitor promotion online.
In the Exhibitor Shop you can also book a variety of marketing and PR services to effectively promote your presence at bauma before, during and after the show. Conference rooms can be booked via the shop as well.
Use the bauma Exhibitor Shop to order your technical services, marketing services, rental services, passes, tickets, and much more.
ATTENTION: Please order all (technical) services and products now via the Exhibitor Shop. Due to the capacity-intensive trade fair year, planning as early as possible is essential.To the Exhibitor Shop
As an approved exhibitor at bauma 2022, you will automatically receive an e-mail that contains the activation link to the Exhibitor Shop for bauma which is valid for 5 days. The e-mail will be sent shortly before the Exhibitor Shop goes online. Use this link to go to the Exhibitor Shop, where you can create your password. Your user name is always your e-mail address.
As an approved exhibitor at bauma 2022 you automatically receive an e-mail that contains an activation link, which is valid for 5 days. Use this link to go to the Exhibitor Shop , where you can create your password. Your user name is always your e-mail address. The e-mail will be sent shortly before the Exhibitor Shop goes online in mid-March.
If you have not received the activation link, please refer to No. 3 in these FAQs.
Regardless of whether you already have been an exhibitor (e.g. at another fair or a previous fair), you will receive an e-mail “New Stand” that contains an activation link. Use this link and your existing access information (e-mail address + password) to log into the Exhibitor Shop for bauma.
Please send an e-mail with the contact information of the new contact person to firstname.lastname@example.org . Shortly thereafter, they will receive a new activation link and can create their own password at the Exhibitor Shop. The new contact person automatically has access to previously placed orders and can continue placing new ones.
After that, the previous contact person can no longer place orders for this trade fair. The account remains intact, but it will no longer be associated with the respective stand at bauma.
Please note: If the activation link in the e-mail is no longer valid, please follow the steps for creating a new account described above.
There are two possible reasons for this:
The delivery address is identical to the exhibitor's address indicated on the registration form.
The shipping address is taken from the Messe München database. For some items, the detailed description includes instructions to enter a different shipping address in the Comments box on the Product Details page. In most cases, however, the Exhibitor Shop does not allow you to make subsequent changes to the shipping address. Therefore, if you have any questions, please contact us at email@example.com or by telephone at +49 89 949-11348.
Yes. The contact person indicated on the registration form for co-exhibitors receives an activation link for the Exhibitor Shop and can use it to create a password for their own account.
However, co-exhibitors do not have all the same authorizations and can only order certain products.
You can access the status of your orders via the order details under “My Orders”. Detailed information is available from the supplier, whose contact information appears in the detailed description of the item in question.
Once you have placed an order, you will receive a confirmation by e-mail.
Some products have a minimum order quantity. Please refer to the detailed description of the product in question.
The items will be included in your final invoice after bauma.
Subaccounts are additional accounts within you own account. You can use them to give employees the ability to place orders themselves.
Generally speaking, accounts in the Exhibitor Shop cannot be deleted. However, you can cancel all the subaccount user's authorizations by deactivating them under “Manage subaccounts”.
If you have booked multiple stands, the system will ask you which stand you wish to place an order for. Select the stand in the corresponding dialog box and confirm with “Continue”. You will be taken to the main page of the shop catalog. If you only have one stand at the fair, the system skips this stand inquiry and takes you directly to the main page after you log in. If you switch to another stand, please keep in mind that everything you order will go to the currently selected stand/customer. Please be sure to always close your order before switching to another stand/customer. The contents of your shopping car will not be deleted when you switch to another stand.
You can view all your orders in the customer menu (which you can reach via “My user account”) under “My orders” in the menu. The link “View order” will take you to the order details, where you can review everything about the order in question.
The Exhibitor Shop can be used with the current versions of Edge, Firefox and Chrome.
A “Cancellation request” link can be found next to each order item in the order details (which you can reach via “My Account” under “My Orders”). You can use it to request a cancellation from the supplier. Whether or not a cancellation is possible depends on the supplier's General Terms of Business.
In some cases, the cancellation is already deactivated in the system, e.g. if an item has already been shipped or if a specific timeframe has been exceeded. In this case, the “Cancellation request” button no longer appears in the order details.
Don't hesitate to contact our hotline.